03:49 18 Nov 19
My Prius shut down while I was driving and I couldn't get it started again. I had no choice but to have it towed. While waiting for the tow truck I began researching hybrid specialist repair shops. Caspian popped up as the leading hybrid repair shop. The tow truck driver suggested a shop he knew of that did work on Prius engines. He said it would save me tow money since Triple A covers 7 miles for free and Caspian Motors was 15 miles from me. I had the car towed to the shop the tow truck driver recommended. Unfortunately half way through the day the shop Triple A recommended said they could not work on the car because they did not have the right equipment to fix my car. The shop suggested that the Toyota dealership would probably be the only shop to have the equipment needed. I called Caspian Motors and they informed me that they had the equipment needed for the job. After towing the truck there, Caspian was able to diagnose and fix the car within the day! I am so very grateful to find Caspian Motors and will only take my Prius to them from here on out.
18:33 13 Nov 19
I chose Caspian Motors based on yelp reviews and proximity to where I live only. I made the right decision. Ken is a friendly and knowledgeable guy, and he helped me get my 2009 Prius back on the road quickly and for a reasonable price. I will call on him again, to be certain.
23:13 19 Oct 19
Expert, honest and reasonable prices. Ken told us what was wrong with our Prius (needed a rebuilt engine) and didn’t charge us for the diagnosis. We took it to the dealer for a second look and they charged us $100 to find out the same conclusion. Ken installed a rebuilt engine and now it runs like a new car. Thanks Ken!
Joshua L mjlg
06:18 19 Oct 19
SOOOO long story........ I was lied to by a seller on Facebook about a 2006 Prius. He told me the car just needed a new 12v battery and that it was it. My wife and I really trusted him as he seemed to actually be a christian and informed about the christian community. He had the this big acting role on how he was just selling the car with his wife, and they just had it sitting. However upon driving it more home after purchasing it, the car started to break down. I called the best mechanic shops around checking their reviews. However, I was left with unanswered questions and just possible wait times. Ken knew what was wrong just from me explaining the issues what it needed. THERE WAS NO ONE LIKE KEN... THERE IS NO ONE LIKE KEN. This man will truly take care of you. He made my car sound like a brand new car out the lot of a dealership. He really heard me out and was very upset that I had been screwed over so bad. I am utterly amazed after he changed my battery for a new hybrid battery from Toyota and giving me a complimentary service. I had taken my car apart to make some repairs in the back and he put it back together. I did not even need to ask him. He just did it. What is most special about Ken is his expertise, as well as his compassionate customer service. He spent time driving my car just to make sure it ran great. He even test drove it with me. This man does not take this job lightly, it is lifestyle of hard work and integrity. IF YOU NEED ANY SORT OF MECHANIC, ESPECIALLY FOR A PRIUS, THIS IS THE MAN YOU COME TO. BEST MECHANIC I HAVE DEALT WITH AND WILL DEAL WITH IT.
18:48 03 Oct 19
Amazing service. Ken is absolutely knowledgeable and competent in his field of work. I wish I would have known about this shop before. Highly recommend coming here for your Prius needs! A+++++
03:07 20 Sep 19
I highly recommend this shop. Top notch service and workmanship. Ken was awesome and reasonably priced.
19:45 18 Sep 19
Replaced my Prius hybrid battery for a great price! Really took the time to explain to me what was going on with my car, which is hard to find at most mechanics. I even got complementary services in addition to this. Highly recommend this mechanic if you have a Prius.
Dark Wizard Pluto
07:28 28 Aug 19
Great service. Great warranty. Ken stands by his work!
21:12 02 Aug 19
Ken is the man. Fair prices and great work. I would return and recommend to my family/friends.
17:13 30 Jul 19
Ken really went above and beyond for me when we had issues with our car. I highly recommend him!
22:29 26 Jul 19
I can't say enough good things about this shop. The owner knows Priuses (or Prii?) like the back of his hand, and he went out of his way to help me out. You will not be disappointed!
08:19 21 Jul 19
I appreciated that Ken took the time to not only answer my questions about the repair but he thoroughly explained ways to prevent unnecessary wear on the parts in the future.
14:39 07 Apr 19
After years of expensive and unsatisfactory dealership service, my husband and I found Ken online and are happy we did. He's extremely knowledgeable, fair and honest - rare in the business. Thank you Ken for five-star service.
17:12 24 Mar 19
Ken is is honest, fair, & knows more about Prius’s than anybody I know. Has serviced my prius’s for years & did a recent rebuild on one that made it drive like new again!
06:06 22 Feb 19
Trust means a lot when it comes to car service and repair. I trust Ken to be honest and fair. He knows the Prius and won’t sell you a bunch of baloney like the dealership. I’m grateful to have had a neighbor recommend his shop!
06:26 07 Feb 19
Just as others have mentioned previously, Toyota Prius Repair shop are super friendly. For me, I needed my Hv battery replaced. Ken gave me an explanation and even options for solving the problem. I opted to replace the battery as a whole. He kept me updated and was very patient and kind with me through the whole process. Highly recommend.
21:25 30 Jan 19
2007 Prius - 160,000 miles.I took my Prius in 2016 to get it repaired after the engine failed to start. Ken was able to diagnose the problem within the same day and give me a quote, which was cheaper than every other location in the area. My car was back in good shape after only a few days. I no longer live in Laguna Hills but I will definitely come back here to have my car maintained in the future.Ken, I'm sorry for posting this so late, you are a lifesaver!
01:24 23 Jan 19
The best expert on Hybrid cars. Trustworthy ,excellent service. Toyota dealership gave me $ 1100 price, to repair my car. Ken did it for $ 416. Thank you again.
00:34 10 Nov 18
Great mechanic shop! Ken always does great work and always does his best to keep my costs low. He saved me thousands vs taking my prius to the toyota dealership. I highly recommend this place.
Andrew C. Boyd
16:38 07 Nov 18
Ken is fast, friendly and very accommodating. Great service at a great price. Definitely will return!
20:05 07 Sep 18
Ken is a knowledgeable solution oriented mechanic with pricing and service that far surpasses the dealer. I highly recommend him to anyone looking for an expert to work on their Prius.I brought my 11 year old Gen 2 Prius to him because the battery appeared to have degraded significantly. It was like driving an ICE powered vehicle that also had to constantly charge a useless battery. Ken ran some tests, shared the results with me, and provided a few options. We decided a replacement made sense. The car was ready exactly when he promised with a brand new battery. My Prius is a hybrid again. The new battery is operating great. Gas mileage is back up to reasonable levels. Ken also provided additional suggestions on how to get the most out of the Prius. Working with an experienced, honest, and engineer minded mechanic like Ken is invaluable. You rock Ken, thank you!
22:18 29 Jul 18
After taking my 2007 Prius to the Toyota dealership and being quoted an extremely high price for the repair, I thought that my Prius was totaled. However, after looking online we found Ken and decided to take a chance. He ended up being able to fix it for half the price and a better warranty. He finished on time and even did more work to the car for free. Ken was a pleasure to work with and I will definitely be taking my car there for future repairs. I would highly recommend this place!
21:14 25 Jul 18
2005 Prius- 159,000 milesWhile parallel parking last week, I kissed the curb with my passenger’s side rear bumper. It dislodged several supportive clips, showing about two inches of clear space on one side. I shook my head as the bumper was still attached but looking for a railroad track to tear it off.I called Ken at the Prius Repair Shop for advice. He asked several questions to make sure the car was drivable and the bumper wasn’t dragging the ground. He then asked me to bring it in the following day. I did, and he called back after lunch and said it was ready. Ken reattached the bumper with new clips and said, "no charge" as it only took several minutes to fix.For the last two years I’ve had Ken perform regular oil and filter changes, a tune-up, and replace the inverter and water pump. Ken is honest, understands the complex Prius Hybrid system, and does what he say he will do.
19:44 14 Jul 18
Was having problems with coolant level. Ken helped me resolve my problem.. and gave me some good advice on my 200,000 miles Prius 2006. Assured me that it is a workhorse and that it had a long way to go.
20:46 03 Jul 18
I just picked up my car from here, and I just want to say that all these 5 star reviews are well-earned!!!! I am so thrilled with the exceptional service I received and the quality of care. I didn't feel I was overcharged as I have with many countless other mechanics in the past, and my prius went from sounding like a jackhammer and a jar of crickets were jammed under the hood to being as silent as a snail!!! They didn't try to sell me a bunch of unnecessary junk, they didn't make me feel like an idiot, they were just kind and gracious and it's safe to say I won't ever be going anywhere else for maintenance! THANK YOU!
03:08 07 Jun 18
Ken is the best mechanic I know. I have been bringing my cars to repair for over 10 years now. I won't go anywhere else! I had a 1988 mercedes and now I have a 2001 toyota camry. Ken has helped me keep my cars running! I commute all the way to Laguna Hills since he is a very trust worthy mechanic. He is quick to finish any job that is necessary and will listen to anything that you may have a concern with. He is very friendly and I highly recommend for anything from oil checks to assisting with smog checks. There is a certified smog check right next door, so very convenient if you are needing to do that too!
23:04 04 Jun 18
This shop is absolutely amazing. I am so grateful to have found Ken. He is hands down the best mechanic I’ve been to. Very honest, and knowledgeable which is a rare thing in and of itself in this industry. My engine was making weird noises and I was taking it from one mechanic to another for diagnoses and estimates. I was not happy with anyone’s answers or integrity up to this point which led me to call Ken, whom I came across through a referral from a friend. When I first called him and told him the engine problem I was having with my Prius he asked me a couple questions and diagnosed the problem immediately which no one was able to do before. He didn't even hesitate. Based on the content of the questions, the speed to which he got right to the heart of the issue and his kindness, right there I knew he knew his stuff, he wasn’t going to take advantage of my situation and that's when I started to relax that I was finally in good hands. When I brought my car in he looked it over, confirmed his diagnoses and then spent hours trying every trick in the book to see if there was any way to save my engine. As it turns out my engine was failing due to other mechanics mishandling that I had been taking it to. Unfortunately it was too far gone at that point and I needed to make plans to replace it. Ken got to work and found a remanufactured engine for me at a very fair price, installed it and had my car back to me without any hiccups and in a very short timeframe. Ken is hands down THE expert when it comes to Prius hybrids. I will be taking my car to him for routine maintenance I don't want anyone else working on my car after this engine ordeal. There's no one like Ken you truly are in the best of hands with him.
00:23 23 May 18
Prompt, friendly and fast service. Ken responded to my inquiry quickly and scheduled me to come in the next day. My check engine light was on. Ken checked it and told me instantly what need to change in my car. He was able to turn it around that same day. Ken also checked in to see how my car was running. Very happy with the experience. Will continue to go there & refer my friends.
01:07 17 May 18
Thank you for fixing my Prius Ken!! Works great and got it to me quicker than I thought! I had to get a new motor installed which was a bummer but I'm glad I found Ken! Super nice and helpful, very knowledgeable!!
16:35 09 May 18
Awesome service! Quick turn around time, and fair pricing. Can’t really ask for more than that when it comes to prius maintenance or repairs! I will forever go to ken for all of my prius problems or maintenance that needs to be addressed. I had to have a few parts replaced on the prius and the dealership quoted me an astronomical price. After speaking with ken on the phone, I was educated on what exactly went wrong with my prius and what my options were to cut corners on cost. Bottom line! If you have a prius and don’t take it here you’re a fool..Thanks ken, be seeing you in the future!-Paul
18:38 23 Nov 17
I had a terrible experience with Ken. This was my first time and I called on Monday for an appointment and he said he was available this Thursday at 10am. This Thursday was thanksgiving but I still came because he said he was available. I came and called Ken and he said its thanksgiving were closed and rudely hung up on me. I was trying to explain to him that he told me on Monday to come this Thursday and he rudely hung up the phone while I was talking and didn't even reschedule! If Ken kindly apologized when I called him and reschedule an appointment with me I would have never wrote this review. This just shows how unorganized and unprofessional Ken really is. I'm not coming here again.
Stentorian Voice Training
23:56 02 Nov 17
I'm a shade tree mechanic and there were some unfamiliar hybrid stuff I just didn't want to deal with... Ken knows his stuff! Its a very personable small shop and he's honest about cost but very reasonably priced.
16:18 12 Sep 17
Ken did a great job answering all of my questions and diagnosing my vehicle. I would highly recommend him to anyone.
18:11 09 Sep 17
I have had my car (2007 Prius) serviced by Ken 3 times and each time I've been totally satisfied. I have 253,000 miles on the car and as long as Ken's around I have no plans on replacing it. He is honest, fair and a terrific mechanic. I highly recommend him. 5 stars for sure.
17:24 22 Aug 17
This place is great! I was having trouble finding someone to install a 12V replacement battery in my Prius but finally found their website and they installed it in about 20 minutes for more than half the price my Toyota dealership was charging. Really nice people and super knowledgable about hybrids!
21:18 12 Jul 17
Ken accommodated my car with ease and quoted me the best price out there. My car was back to me in a few short days, and now I'm very happy with the results. Thank you!
22:25 06 Jul 17
I'm so happy to have found and reached out to Ken before taking my Prius to the dealer. He diagnosed and fixed my issue in less than 24 hours at a VERY reasonable price. Ken will be my "go to" mechanic for all of my Prius needs.
00:53 30 Jun 17
Brought my car in with red triangle of death and got it fixed same day for half the price Toyota was going to charge me. I'm very happy, when I have more money I'll get my A/C fixed here too.
18:01 14 Jun 17
It's always nice to get the job done by someone who really knows what he's doing!If you have an issue with your hybrid so don't waste your time and money somewhere else because this is the place to fix your car professionally and with a reasonable cost.I came here with some unknown issues, they took my car in a busy day and got it done in just few hours!I highly recommend this place.
19:16 07 Jun 17
My wife and I took our 2007 Prius over to Ken at Caspian Motors after reading great reviews about his business. We were about ready to give up on the Prius and get rid of it. Ken is a great mechanic and also a very honest one. He did a lot of great repair work on it for a very good price and saved our car! I HIGHLY recommend if you need car repairs, definitely go see Ken. He's got our business from now on!
22:40 10 May 17
Ken at Caspian took the time to explain my options. He squeezed me in on a busy day, and did the work for the quoted price, far less than I would have spent at the dealership. I'm confident they know what they're doing, and will definitely go back and refer to friends and family.
Beach Smile Dental
16:43 21 Apr 17
Brought my Lexus hybrid to be checked after first taking it to the dealer....what a difference in price. Ken is very knowledgeable and got my Lexus hybrid battery fixed for less than half the price I was quoted.Highly recommended!
02:28 08 Apr 17
I have my two vehicle. Honda hybrid and lexus hybrid repaired at this place. My overall experience is very positive. I recommended friends and family they all have positive experience ken is very knowledgeable and know his craft very well. If you have hybrid vehicle I highly recommend this place. you won't be disappointed fair price knowledgeable and honest
18:35 28 Mar 17
I took my RX400h in for repair. Ken was absolutely wonderful. He was quick to give provide me with options and was the best price around. The dealer quoted me over 5 times what Ken fixed my vehicle for. I am truly grateful for his help!
06:16 02 Mar 17
Ken has repaired my a/c, did my brakes, does my oil changes, and everything done timely, doesn't charge an arm OR a leg! I just love this guy. He's always available to explain everything, too. I highly recommend anybody with a foreign car to use this guy. My Prius is a little older and Ken is going to keep it going until it is MUCH older.
21:15 31 Jan 17
As advertised- skilled, smart, polite and reasonable. Ken was able to bring my Prius back to life as other dealerships were offering to scrap it for me. Some mechanics are spooked by the Prius and yet Ken embraces it. Don't waste your time- go to an expert that cares = use this shop for all of your Prius needs. Very happy to have found this place in South Orange County
19:36 21 Jan 17
Searching the web for a reliable and affordable mechanic close-by, I found Ken at Caspian Motors and am very glad I did. Calling right away, I explained what work needed to be done on my 2008 Prius and Ken quoted me his prices, and they were great! The job was done in half a day and got my car back running great! Highly recommend; definitely returning for future services. Thanks Ken!