Ken is great. He took extra time to explain the root cause of my engine leak. He also advised me on common issues I should be aware of. I highly recommend his services. You will get the issue fixed and learn something important about your car.read more
Ken is a kind and generous man, he took a look at my car, gave me honest feedback, it turned out to be a simple fix so he didn't even charge me. Most mechanics would not pass a chance to get paid. I recommend Ken, a knowledgeable, hard working and generous mechanic!read more
It was a great relief finding this shop, which is ran by Ken, as he was very accommodating, responsive and helpful in dealing with my Prius issues. It has also allowed me to save a good deal of money.read more
I was searching for the good repair shop and finally found one. The service I received was so professional and caring. My car got fixed and I got explained very well about the issue my car had. As I am a new driver who doesn’t understand much it was so valuable. Thank you!read more
Oh boy, a week ago I've been calling auto mechanic shop specializing prius and glad I found out Ken thru yelp and decided to make an appointment and let me take my Car same day for transmission service. Ken is very knowledgeable and he will let you know what needs to be done in your car and not trying to push you on anything. GOOD GUY! 👍 THANKS KEN.. I'll be back for Sure brother 💯read more
This garage and Ken are awesome. I felt extremely well taken care of. Ken spent time physically showing me the most common ways that Prius engines fail and how to avoid those failures. If you have a Prius you owe it to your car to have it serviced here. It was also an amazing value!read more
Ken really knows these cars. Not all mechanics can say that about Prius. Ken replaced my battery. He also replaced my engine after other mechanics led me down the wrong road and incorrectly diagnosed a problem and ruined my engine. I've seen the light! I'm going to Ken exclusively for my Prius service! Thank you Ken!read more
My PriusV had a blown head gasket. Ken replaced my Gen3 engine with the better Gen 4. Ken is extremely knowledgeable on the Prius. The work was done promptly, and everything runs perfect. Very happy.read more
I Google searched for a top notch Prius mechanic who can take care of my 2010 Prius IV. I bought it 3 months ago from a Toyota dealer with only 85K. So I drove 51 miles and met with Ken. He was honest and very knowledgeable and best of all reasonable. He changed the oil and the PCV valve and gave me a maintenance schedule to follow. Thank you all who wrote awesome reviews about Ken. My commute was so worth it and looking forward for my future maintenance with the Prius Guru.read more
Ken saved me and my 2005 Prius. I was fortunate to find him after my hybrid battery was failing. Ken was very straight forward with me and takes a lot of pride in his work. I decided to have him fix the battery in the hopes of getting more months of use from my car. Thanks Ken.read more
I discovered this place because of all the positive reviews (so all you people out there, never think that your reviews don't make a difference because they really do!). Those reviews are well deserved. This is a place that does its business with honesty and integrity. Ken is awesome and he has been very helpful with walking me through the overall inspection for a used Prius that I just bought. I will only come here for any work that needs to be done on my Prius.read more
I stumbled on this repair shop when I blew a head gasket in my 3rd Gen Prius. Since this is a common occurrence, Toyota actually addressed the situation in the 4th Gen cars. Ken's in-depth knowledge and expertise made it possible to fix the problem as Toyota did! I can't say enough, he is trustworthy and I will not take my car anywhere else (even though I had to ship it from Chicago)!! What really makes this shop stand out from any others I've ever had to deal with is the amount of care and explanation Ken puts into his work. He is always accessible and follows through with everything he has promised!read more
I prefer an independent shop over the Dealer and this place did not disappoint. Very knowledgeable and professional. Ken walked me through the problem and likely solutions. I had an overheating engine on my Prius V with 135,000 miles. Water pump and thermostat replaced. So far so good!read more
After using the local Toyota dealership for years, and paying outrageous prices on regular maintenance and unnecessary "recommended" repairs, I found this shop. Quick, efficient and affordable, and great customer service.read more
It's miss my 2nd time on this shop the owner of the shop is very honest it will tell you right up what's wrong with your vehicle and its reasonable price Highly recommendedread more
Ken is factory trained and is an expert on the Toyota hybrids. He walked me through the problem I was experiencing and totally explained the repair he was going to perform. Ken also explained to me the costs involved and presented me with options so I could make informed decisions. Ken’s only concern was to make sure the repairs would be done correctly and that I was totally satisfied with the service. I would highly recommend his services if you need a Toyota hybrid repair.read more
Prompt, professional, and very knowledgeable about hybrid system. Ken troubleshot the air conditioning on my 2005 prius in 2 hours and fix the problem in less than half a day. Aapparently my previous trusted mechanic messed it up. Price is reasonable too . Will definitely go back to keep my car in a good shape. If you have a hybrid do not let any regular mechanic touch your car. It's a different system and needs the expertise, tools and special software for most of the systems . Thanks Ken.read more
Ken from Caspian Motors was accommodating and took my car in quickly. My hybrid battery had expired, and he was able to get the vehicle working again within two days for almost half the price that my Toyota Dealership quoted me. I highly recommend, and so far my mileage is good again and my car runs smoothly. He also supplies a 2yr warranty to calm down any concerns. Highly recommended.read more
I got a second opinion here, it was much cheaper than at a previous place. Honest and fast service. Ken fixed my car the same day. Replaced the battery and took care of the Engine light.read more
Ken changed my brake actuator, 4 brake pads, flushed brake fluid and changed my oil. He did all of this promptly and charged significantly less than the Toyota dealership even though he used brand OEM Toyota parts. Ken is one of those rare mechanics that surprise you with their knowledge and expertise. I found this out after having a lengthy conversation with him when diagnosing the issues with my car and getting into prius specific technicalities. Very knowledgeable, friendly, transparent and technical. Great overall experience, thanks Ken!read more
A fantastic shop with an owner who truly knows his stuff when it comes to hybrids, more knowledgeable than anyone inside a dealership. If you have a Prius, this should be your new regular shop!read more
Ken, the owner, is a pleasure to work with. Hi is honest, straightforward, always on time. He has been keeping our hard working 2016 Prius in tip top shape for a couple of years now. Very happy we found Ken's repair shop.read more
I had Ken rebuild the engine on my 2010 Prius and he was always very upfront and professional with regard to his recommendations and the cost. I felt confident knowing that he has performed hundreds of similar jobs on other Prius cars. I would highly recommend him for your Prius repairs.read more
Great customer service and knowledge. Ken is up front and honest about repairs. He succeeded where other mechanics failed. Highly recommended.read more
Good work and service. Ken was honest and gave me a good price to help diagnose/fix our 2017 prius “pre collision malfunction” light that wouldn’t allow our car to drive more than 4 seconds. Definitely will bring it back for any repairs needed.read more
Took my prius here to change the brakes and actuator and to replace a stolen cat converter. Ken was super informative, timely and has great prices. GO HERE!read more
Ken was so helpful and offered multiple options with upfront info on which would be a quick fix vs long lasting. He also gave great hybrid maintenance and upkeep advice.read more
For about 8 years, I am still seeing the same quality and honesty as day first. I never change my repair location to any other place with the doubt that they might damage or break something and not letting me know. I feel this place trustworthy and professional, so, why should I look for any other place.read more
It is very hard to find honest experts that are not after your money and focus on quality of the service that they provide. I am very impressed with the level of integrity and high quality work I've experienced with this shop. Ken is an amazing human being and a great example of professionalism and fantastic quality work.read more
Had a very nice experience here, Ken is great and very knowledgeable in what he does. Took my daughters car in with a broken touch screen, Ken replaced it with a new one and off we went. Definitely recommend this place.read more
Appreciated the education and cost explanation about the repairs required along with a priority list provided quickly upon arrival. The turn around time showed efficacy. Highly recommend this provider.read more
After years of BMW's and Mercedes as well as Toyota and Lexus, I have never had more personal and professional care than I received from Ken. Fair! Upfront and honest! Delivered on time and far less costly than any dealer or other shops I have been to. I have experienced everything you can imagine and that's after over 30 cars in my lifetime and more than 2 million miles accumulative. Ken is the BEST!!!!read more
I went to see Ken regarding a sticky throttle on my 2010 Toyota Prius ,and he asked me 10 questions on the 11th question he “said do you have long floor mats “and I said I don’t know so he went and checked it and that was the problem . I know other Car Dealership would have taken and put in Throttlebody for $400-$800 repair and fix something that was not supposed to be fixed .so highly recommend Ken true honest reliable and 45% less expensive than Toyota dealerships.I guess is less expensive because 1) you don’t have to pay 💰 for the Service Writer. 2)you don’t have to pay for the Managers 💰 cut. 3) you don’t have to pay for the Dealerships bottom dollar. Ken uses all Genuine Toyota parts so this is a no brainer.read more
Fixed right the first time. Great competitive prices and on time with job. Don’t take your hybrid to just any mechanic. These guys are specialist with the hybrid system. Other mechanics don’t have enough experience to know how to fix it the first time around.read more
After years of going to the dealership for years to maintain my 2010 Prius, I’ve finally decided to go to other individual auto shop for my regular maintenance. The reasons are the dealership always over charge you or try to up sell non-essential services to you. Having little knowledge of cars, I always went for whatever they recommended even though I knew in my heart that they over charged me for the services. Anyway, I found Caspian through Yelp and decided to give it a shot. Ken, the owner, was very helpful and professional. He gave me a lot of tips on what to do to make my car more fuel efficient. One time I called him up to see if he could help me to put on some venting tube in my battery compartment. He told me to drop by and he did it for no cost. I’ve given him my maintenance record from the dealership and from now on, whenever the maintenance required message pops up on the screen, I’m going to him for the regular maintenance. He is professional and an expert in Prius. Friendly and sincere. I’m glad to find him for my Prius!read more
My Prius shut down while I was driving and I couldn't get it started again. I had no choice but to have it towed. While waiting for the tow truck I began researching hybrid specialist repair shops. Caspian popped up as the leading hybrid repair shop. The tow truck driver suggested a shop he knew of that did work on Prius engines. He said it would save me tow money since Triple A covers 7 miles for free and Caspian Motors was 15 miles from me. I had the car towed to the shop the tow truck driver recommended. Unfortunately half way through the day the shop Triple A recommended said they could not work on the car because they did not have the right equipment to fix my car. The shop suggested that the Toyota dealership would probably be the only shop to have the equipment needed. I called Caspian Motors and they informed me that they had the equipment needed for the job. After towing the truck there, Caspian was able to diagnose and fix the car within the day! I am so very grateful to find Caspian Motors and will only take my Prius to them from here on out.read more
I chose Caspian Motors based on yelp reviews and proximity to where I live only. I made the right decision. Ken is a friendly and knowledgeable guy, and he helped me get my 2009 Prius back on the road quickly and for a reasonable price. I will call on him again, to be certain.read more
Expert, honest and reasonable prices. Ken told us what was wrong with our Prius (needed a rebuilt engine) and didn’t charge us for the diagnosis. We took it to the dealer for a second look and they charged us $100 to find out the same conclusion. Ken installed a rebuilt engine and now it runs like a new car. Thanks Ken!read more
SOOOO long story........ I was lied to by a seller on Facebook about a 2006 Prius. He told me the car just needed a new 12v battery and that it was it. My wife and I really trusted him as he seemed to actually be a christian and informed about the christian community. He had the this big acting role on how he was just selling the car with his wife, and they just had it sitting. However upon driving it more home after purchasing it, the car started to break down. I called the best mechanic shops around checking their reviews. However, I was left with unanswered questions and just possible wait times. Ken knew what was wrong just from me explaining the issues what it needed. THERE WAS NO ONE LIKE KEN... THERE IS NO ONE LIKE KEN. This man will truly take care of you. He made my car sound like a brand new car out the lot of a dealership. He really heard me out and was very upset that I had been screwed over so bad. I am utterly amazed after he changed my battery for a new hybrid battery from Toyota and giving me a complimentary service. I had taken my car apart to make some repairs in the back and he put it back together. I did not even need to ask him. He just did it. What is most special about Ken is his expertise, as well as his compassionate customer service. He spent time driving my car just to make sure it ran great. He even test drove it with me. This man does not take this job lightly, it is lifestyle of hard work and integrity. IF YOU NEED ANY SORT OF MECHANIC, ESPECIALLY FOR A PRIUS, THIS IS THE MAN YOU COME TO. BEST MECHANIC I HAVE DEALT WITH AND WILL DEAL WITH IT.read more
Amazing service. Ken is absolutely knowledgeable and competent in his field of work. I wish I would have known about this shop before. Highly recommend coming here for your Prius needs! A+++++read more
Replaced my Prius hybrid battery for a great price! Really took the time to explain to me what was going on with my car, which is hard to find at most mechanics. I even got complementary services in addition to this. Highly recommend this mechanic if you have a Prius.read more
I can't say enough good things about this shop. The owner knows Priuses (or Prii?) like the back of his hand, and he went out of his way to help me out. You will not be disappointed!read more
I appreciated that Ken took the time to not only answer my questions about the repair but he thoroughly explained ways to prevent unnecessary wear on the parts in the future.read more
After years of expensive and unsatisfactory dealership service, my husband and I found Ken online and are happy we did. He's extremely knowledgeable, fair and honest - rare in the business. Thank you Ken for five-star service.read more
Ken is is honest, fair, & knows more about Prius’s than anybody I know. Has serviced my prius’s for years & did a recent rebuild on one that made it drive like new again!read more
Trust means a lot when it comes to car service and repair. I trust Ken to be honest and fair. He knows the Prius and won’t sell you a bunch of baloney like the dealership. I’m grateful to have had a neighbor recommend his shop!read more
Just as others have mentioned previously, Toyota Prius Repair shop are super friendly. For me, I needed my Hv battery replaced. Ken gave me an explanation and even options for solving the problem. I opted to replace the battery as a whole. He kept me updated and was very patient and kind with me through the whole process. Highly recommend.read more
2007 Prius - 160,000 miles. I took my Prius in 2016 to get it repaired after the engine failed to start. Ken was able to diagnose the problem within the same day and give me a quote, which was cheaper than every other location in the area. My car was back in good shape after only a few days. I no longer live in Laguna Hills but I will definitely come back here to have my car maintained in the future. Ken, I'm sorry for posting this so late, you are a lifesaver!read more
The best expert on Hybrid cars. Trustworthy ,excellent service. Toyota dealership gave me $ 1100 price, to repair my car. Ken did it for $ 416. Thank you again.read more
Great mechanic shop! Ken always does great work and always does his best to keep my costs low. He saved me thousands vs taking my prius to the toyota dealership. I highly recommend this place.read more
Ken is a knowledgeable solution oriented mechanic with pricing and service that far surpasses the dealer. I highly recommend him to anyone looking for an expert to work on their Prius. I brought my 11 year old Gen 2 Prius to him because the battery appeared to have degraded significantly. It was like driving an ICE powered vehicle that also had to constantly charge a useless battery. Ken ran some tests, shared the results with me, and provided a few options. We decided a replacement made sense. The car was ready exactly when he promised with a brand new battery. My Prius is a hybrid again. The new battery is operating great. Gas mileage is back up to reasonable levels. Ken also provided additional suggestions on how to get the most out of the Prius. Working with an experienced, honest, and engineer minded mechanic like Ken is invaluable. You rock Ken, thank you!read more
After taking my 2007 Prius to the Toyota dealership and being quoted an extremely high price for the repair, I thought that my Prius was totaled. However, after looking online we found Ken and decided to take a chance. He ended up being able to fix it for half the price and a better warranty. He finished on time and even did more work to the car for free. Ken was a pleasure to work with and I will definitely be taking my car there for future repairs. I would highly recommend this place!read more
2005 Prius- 159,000 miles While parallel parking last week, I kissed the curb with my passenger’s side rear bumper. It dislodged several supportive clips, showing about two inches of clear space on one side. I shook my head as the bumper was still attached but looking for a railroad track to tear it off. I called Ken at the Prius Repair Shop for advice. He asked several questions to make sure the car was drivable and the bumper wasn’t dragging the ground. He then asked me to bring it in the following day. I did, and he called back after lunch and said it was ready. Ken reattached the bumper with new clips and said, "no charge" as it only took several minutes to fix. For the last two years I’ve had Ken perform regular oil and filter changes, a tune-up, and replace the inverter and water pump. Ken is honest, understands the complex Prius Hybrid system, and does what he say he will do.read more
Was having problems with coolant level. Ken helped me resolve my problem.. and gave me some good advice on my 200,000 miles Prius 2006. Assured me that it is a workhorse and that it had a long way to go.read more
I just picked up my car from here, and I just want to say that all these 5 star reviews are well-earned!!!! I am so thrilled with the exceptional service I received and the quality of care. I didn't feel I was overcharged as I have with many countless other mechanics in the past, and my prius went from sounding like a jackhammer and a jar of crickets were jammed under the hood to being as silent as a snail!!! They didn't try to sell me a bunch of unnecessary junk, they didn't make me feel like an idiot, they were just kind and gracious and it's safe to say I won't ever be going anywhere else for maintenance! THANK YOU!read more
Ken is the best mechanic I know. I have been bringing my cars to repair for over 10 years now. I won't go anywhere else! I had a 1988 mercedes and now I have a 2001 toyota camry. Ken has helped me keep my cars running! I commute all the way to Laguna Hills since he is a very trust worthy mechanic. He is quick to finish any job that is necessary and will listen to anything that you may have a concern with. He is very friendly and I highly recommend for anything from oil checks to assisting with smog checks. There is a certified smog check right next door, so very convenient if you are needing to do that too!read more
This shop is absolutely amazing. I am so grateful to have found Ken. He is hands down the best mechanic I’ve been to. Very honest, and knowledgeable which is a rare thing in and of itself in this industry. My engine was making weird noises and I was taking it from one mechanic to another for diagnoses and estimates. I was not happy with anyone’s answers or integrity up to this point which led me to call Ken, whom I came across through a referral from a friend. When I first called him and told him the engine problem I was having with my Prius he asked me a couple questions and diagnosed the problem immediately which no one was able to do before. He didn't even hesitate. Based on the content of the questions, the speed to which he got right to the heart of the issue and his kindness, right there I knew he knew his stuff, he wasn’t going to take advantage of my situation and that's when I started to relax that I was finally in good hands. When I brought my car in he looked it over, confirmed his diagnoses and then spent hours trying every trick in the book to see if there was any way to save my engine. As it turns out my engine was failing due to other mechanics mishandling that I had been taking it to. Unfortunately it was too far gone at that point and I needed to make plans to replace it. Ken got to work and found a remanufactured engine for me at a very fair price, installed it and had my car back to me without any hiccups and in a very short timeframe. Ken is hands down THE expert when it comes to Prius hybrids. I will be taking my car to him for routine maintenance I don't want anyone else working on my car after this engine ordeal. There's no one like Ken you truly are in the best of hands with him.read more
Prompt, friendly and fast service. Ken responded to my inquiry quickly and scheduled me to come in the next day. My check engine light was on. Ken checked it and told me instantly what need to change in my car. He was able to turn it around that same day. Ken also checked in to see how my car was running. Very happy with the experience. Will continue to go there & refer my friends.read more
Thank you for fixing my Prius Ken!! Works great and got it to me quicker than I thought! I had to get a new motor installed which was a bummer but I'm glad I found Ken! Super nice and helpful, very knowledgeable!!read more
Awesome service! Quick turn around time, and fair pricing. Can’t really ask for more than that when it comes to prius maintenance or repairs! I will forever go to ken for all of my prius problems or maintenance that needs to be addressed. I had to have a few parts replaced on the prius and the dealership quoted me an astronomical price. After speaking with ken on the phone, I was educated on what exactly went wrong with my prius and what my options were to cut corners on cost. Bottom line! If you have a prius and don’t take it here you’re a fool.. Thanks ken, be seeing you in the future! -Paulread more
I'm a shade tree mechanic and there were some unfamiliar hybrid stuff I just didn't want to deal with... Ken knows his stuff! Its a very personable small shop and he's honest about cost but very reasonably priced.read more
I have had my car (2007 Prius) serviced by Ken 3 times and each time I've been totally satisfied. I have 253,000 miles on the car and as long as Ken's around I have no plans on replacing it. He is honest, fair and a terrific mechanic. I highly recommend him. 5 stars for sure.read more
This place is great! I was having trouble finding someone to install a 12V replacement battery in my Prius but finally found their website and they installed it in about 20 minutes for more than half the price my Toyota dealership was charging. Really nice people and super knowledgable about hybrids!read more
Ken accommodated my car with ease and quoted me the best price out there. My car was back to me in a few short days, and now I'm very happy with the results. Thank you!read more
I'm so happy to have found and reached out to Ken before taking my Prius to the dealer. He diagnosed and fixed my issue in less than 24 hours at a VERY reasonable price. Ken will be my "go to" mechanic for all of my Prius needs.read more
Brought my car in with red triangle of death and got it fixed same day for half the price Toyota was going to charge me. I'm very happy, when I have more money I'll get my A/C fixed here too.read more
It's always nice to get the job done by someone who really knows what he's doing! If you have an issue with your hybrid so don't waste your time and money somewhere else because this is the place to fix your car professionally and with a reasonable cost. I came here with some unknown issues, they took my car in a busy day and got it done in just few hours! I highly recommend this place.read more
My wife and I took our 2007 Prius over to Ken at Caspian Motors after reading great reviews about his business. We were about ready to give up on the Prius and get rid of it. Ken is a great mechanic and also a very honest one. He did a lot of great repair work on it for a very good price and saved our car! I HIGHLY recommend if you need car repairs, definitely go see Ken. He's got our business from now on!read more
Ken at Caspian took the time to explain my options. He squeezed me in on a busy day, and did the work for the quoted price, far less than I would have spent at the dealership. I'm confident they know what they're doing, and will definitely go back and refer to friends and family. read more
Brought my Lexus hybrid to be checked after first taking it to the dealer....what a difference in price. Ken is very knowledgeable and got my Lexus hybrid battery fixed for less than half the price I was quoted. Highly recommended!read more
I have my two vehicle. Honda hybrid and lexus hybrid repaired at this place. My overall experience is very positive. I recommended friends and family they all have positive experience ken is very knowledgeable and know his craft very well. If you have hybrid vehicle I highly recommend this place. you won't be disappointed fair price knowledgeable and honestread more
I took my RX400h in for repair. Ken was absolutely wonderful. He was quick to give provide me with options and was the best price around. The dealer quoted me over 5 times what Ken fixed my vehicle for. I am truly grateful for his help!read more
Ken has repaired my a/c, did my brakes, does my oil changes, and everything done timely, doesn't charge an arm OR a leg! I just love this guy. He's always available to explain everything, too. I highly recommend anybody with a foreign car to use this guy. My Prius is a little older and Ken is going to keep it going until it is MUCH older.read more
As advertised- skilled, smart, polite and reasonable. Ken was able to bring my Prius back to life as other dealerships were offering to scrap it for me. Some mechanics are spooked by the Prius and yet Ken embraces it. Don't waste your time- go to an expert that cares = use this shop for all of your Prius needs. Very happy to have found this place in South Orange Countyread more
Searching the web for a reliable and affordable mechanic close-by, I found Ken at Caspian Motors and am very glad I did. Calling right away, I explained what work needed to be done on my 2008 Prius and Ken quoted me his prices, and they were great! The job was done in half a day and got my car back running great! Highly recommend; definitely returning for future services. Thanks Ken!read more